3 books on AI for eCommerce [PDF]

July 25, 2025

E-commerce is arguably the ideal industry for AI. Virtually every operation in an online store can be automated. But the first and must-have application - is creating personalized approach to each customer. Machine learning algorithms can analyze data on customer preferences, their previous orders and on-site behavior to offer them the most suitable products. This approach not only helps increase the average order value but also creates a positive impression of the online store.

Almost every online store today has online chat. At least your initial questions will be answered by an AI-powered bot. This saves companies money, but users also can count on a quick response, even at 2 a.m. Of course, a bot won't solve every problem and sometimes a human is needed, but neural network is learning, so over time it will be able to handle more complex queries.

AI algorithms can analyze data on price dynamics, transactions and other statistics and create dashboards that help managers forecast market trends, product demand and pricing dynamics. Using this data, a company can order from suppliers top-of-the-line products with ample reserves. Furthermore, AI helps to monitor competitors' prices, analyze customer reviews and identify industry trends. This allows us to quickly respond to changing market conditions and develop effective sales strategies.

Computer vision is changing product search patterns. Now, instead of Googling, we simply point our phone camera at a photo of a product and AI finds that product or similar alternatives in seconds. Thanks to computer vision, we can now create our own virtual avatar and try on clothes or visualize furniture in our home.

AI is also facilitating the automation of warehouses and logistics. Thousands of robots are already working in the warehouses of online retailers like Amazon. AI algorithms calculate optimal delivery routes.

Here are some PDF books on AI for eCommerce:

1. Intelligent Processing Practices and Tools for E-Commerce Data, Information, and Knowledge
2021 by Honghao Gao, Jung Yoon Kim, Walayat Hussain, Muddesar Iqbal, Yucong Duan


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2. 10 Ways to Make Money Online with AI
2019 by Jasper Caprese


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3. E-Commerce and Intelligent Methods
2013 by Javier Segovia, Piotr S. Szczepaniak, Marian Niedzwiedzinski


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