1
Country: Germany | Funding: $562M
Parloa is developing AI agents that automate customer service work previously handled by human representatives and help desk staff. They can handle millions of customer conversations across use cases, languages and regions and stay consistent and compliant. Parloa's platform enables tools to manage agents in the long run: natural language briefings, integrated testing, real-time monitoring and continuous improvement based on what customers actually say and do. Parloa’s AI agents are already answering calls for large enterprise customers, which include Allianz, Booking.com, HealthEquity, SAP, Sedgwick, and Swiss Life
Parloa is developing AI agents that automate customer service work previously handled by human representatives and help desk staff. They can handle millions of customer conversations across use cases, languages and regions and stay consistent and compliant. Parloa's platform enables tools to manage agents in the long run: natural language briefings, integrated testing, real-time monitoring and continuous improvement based on what customers actually say and do. Parloa’s AI agents are already answering calls for large enterprise customers, which include Allianz, Booking.com, HealthEquity, SAP, Sedgwick, and Swiss Life
2
Country: USA | Funding: $223.5M
Kore.ai develops an agent-based AI platform for enterprises. It implements agent-based RAG search across various systems, workflow automation, AI agent management and governance across the enterprise and the creation of differentiated service experiences. AI agents can connect to business systems (Salesforce, SAP, Epic, and hundreds of others) and analyze data and workflows. AI agents can also extract data from files, chats, wikis and collaboration tools such as SharePoint, Slack, Confluence and Google Drive, without the need for manual searches. Multi-agent orchestration allows AI agents to collaborate, share memory and handle decision-making tasks of varying complexity.
Kore.ai develops an agent-based AI platform for enterprises. It implements agent-based RAG search across various systems, workflow automation, AI agent management and governance across the enterprise and the creation of differentiated service experiences. AI agents can connect to business systems (Salesforce, SAP, Epic, and hundreds of others) and analyze data and workflows. AI agents can also extract data from files, chats, wikis and collaboration tools such as SharePoint, Slack, Confluence and Google Drive, without the need for manual searches. Multi-agent orchestration allows AI agents to collaborate, share memory and handle decision-making tasks of varying complexity.
3
Country: Canada | Funding: $192.4M
Ada is an automated customer experience company that provides chat bots used in customer support.
Ada is an automated customer experience company that provides chat bots used in customer support.
4
Country: USA | Funding: $150.1M
Character.ai provides open-ended conversational applications that let users create characters and converse with them.
Character.ai provides open-ended conversational applications that let users create characters and converse with them.
5
Country: USA | Funding: $107M
Ushur is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces.
Ushur is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces.
6
Country: India | Funding: $102.2M
Yellow Messenger offers a software platform that serves as an enterprise AI channel for customer engagement.
Yellow Messenger offers a software platform that serves as an enterprise AI channel for customer engagement.
7
Country: India | Funding: $101M
ORAI is an AI-Powered Conversational Platform ready to integrate with your website, WhatsApp, and other social media platforms.
ORAI is an AI-Powered Conversational Platform ready to integrate with your website, WhatsApp, and other social media platforms.
8
Country: USA | Funding: $81.5M
Kasisto develops KAI Banking - conversational AI platform that is pre-loaded with thousands of banking intents and millions of banking sentences. It can fulfill requests, solve problems, predict customers’ needs, and improve performance on its own using machine learning.
Kasisto develops KAI Banking - conversational AI platform that is pre-loaded with thousands of banking intents and millions of banking sentences. It can fulfill requests, solve problems, predict customers’ needs, and improve performance on its own using machine learning.
9
Country: Canada | Funding: $67.1M
Wysdom develops full-stack virtual assistant platform. Connect to customers, answer questions, complete purchases, and transact any time with a trusted cognitive enterprise care solution over social, web chat, and IVR.
Wysdom develops full-stack virtual assistant platform. Connect to customers, answer questions, complete purchases, and transact any time with a trusted cognitive enterprise care solution over social, web chat, and IVR.
See also:
Top 10 Educational Chatbot startups
Top 10 Educational Chatbot startups
10
Country: USA | Funding: $63.3M
Inbenta is a conversational AI solution designed to improve customer engagement.
Inbenta is a conversational AI solution designed to improve customer engagement.
12
Country: USA | Funding: $53M
Espressive specializes in providing companies with artificial intelligence support for employees.
Espressive specializes in providing companies with artificial intelligence support for employees.
13
Country: USA | Funding: $46.5M
Pypestream’s Customer Engagement Solution enables businesses to connect with customers using the power of smart messaging, driving satisfaction and loyalty. The patented, secure and compliant platform combines pragmatic AI and chatbots to enable transactions over messaging.
Pypestream’s Customer Engagement Solution enables businesses to connect with customers using the power of smart messaging, driving satisfaction and loyalty. The patented, secure and compliant platform combines pragmatic AI and chatbots to enable transactions over messaging.
14
Country: USA | Funding: $44M
Quiq is a customer service messaging platform that allows brands to engage with customers easily, across digital messaging channels.
Quiq is a customer service messaging platform that allows brands to engage with customers easily, across digital messaging channels.
15
Country: Japan | Funding: $42.4M
Cinnamon is an AI startup that develops products aimed at reducing the amount of time people spend on mundane tasks. Its Flax Scanner takes lengthy documents and extracts only the most pertinent information, while Lapis Engine is an natural language processing (NLP) based search engine designed to give recommendations for applications such as e-commerce or a recruiting platform, and Scuro Bot is a chatbot which can also process natural languages.
Cinnamon is an AI startup that develops products aimed at reducing the amount of time people spend on mundane tasks. Its Flax Scanner takes lengthy documents and extracts only the most pertinent information, while Lapis Engine is an natural language processing (NLP) based search engine designed to give recommendations for applications such as e-commerce or a recruiting platform, and Scuro Bot is a chatbot which can also process natural languages.
16
Country: USA | Funding: $40M
Leena is smart AI powered HR companion dedicated towards engaging employees
Leena is smart AI powered HR companion dedicated towards engaging employees
17
Country: India | Funding: $30.5M
Avaamo is a deep-learning software company that specialises in conversational AI interfaces to solve specific, high impact problems in the enterprise.
Avaamo is a deep-learning software company that specialises in conversational AI interfaces to solve specific, high impact problems in the enterprise.
18
Country: Canada | Funding: $26.5M
Durable is an online platform that assists service businesses with the setup, templates, marketing, and invoicing of their company.
Durable is an online platform that assists service businesses with the setup, templates, marketing, and invoicing of their company.
19
Country: Cyprus | Funding: $20M
Omilia offers a customer care virtual assistant that uses machine learning to offer what it claims is a more “human-like” experience.
Omilia offers a customer care virtual assistant that uses machine learning to offer what it claims is a more “human-like” experience.
20
Country: India | Funding: $12.2M
Haptik’s CX platform allows to build powerful Intelligent Virtual Assistants to amplify engagement, increase conversions, and deliver delightful support for your customers.
Haptik’s CX platform allows to build powerful Intelligent Virtual Assistants to amplify engagement, increase conversions, and deliver delightful support for your customers.
21
Country: Germany | Funding: $11M
Spectrm is a conversational AI platform that enables world-class brands to have 1:1 conversations on messaging apps.
Spectrm is a conversational AI platform that enables world-class brands to have 1:1 conversations on messaging apps.
22
Country: South Korea | Funding: $11.1M
42Maru builds a question answer system that finds a single, specific, correct answer based on Deep Learning
42Maru builds a question answer system that finds a single, specific, correct answer based on Deep Learning
24
Country: USA | Funding: $10M
Satisfi Labs creates end-to-end artificial intelligence solutions for enterprise brands who want an easier way to communicate the right information, at the right place, in real-time to their customers.
Satisfi Labs creates end-to-end artificial intelligence solutions for enterprise brands who want an easier way to communicate the right information, at the right place, in real-time to their customers.
25
Country: USA | Funding: $9.3M
XOR specializes in human resource and talent acquisition workflow automation. Leveraging the cutting-edge technologies of Artificial Intelligence (AI), machine learning, hiring automation and AI chatbots for recruiting, XOR is an enterprise-now SaaS platform that will streamline the most challenging and time-consuming processes in recruiting.
XOR specializes in human resource and talent acquisition workflow automation. Leveraging the cutting-edge technologies of Artificial Intelligence (AI), machine learning, hiring automation and AI chatbots for recruiting, XOR is an enterprise-now SaaS platform that will streamline the most challenging and time-consuming processes in recruiting.
26
Country: USA | Funding: $5.9M
newo.ai creates AI-based digital employees that automate customer communications. The newo's platform allows businesses to create intelligent AI agents in 3 minutes based on automated analysis of the company's website. They can then be further customized in no-code or code-mode. Its key differentiator from competitors is its reliability and ability to address the hallucinations of language models. The system is built with processing of over 5,000 edge cases across 7 industries, ensuring stable agent performance and a 99.6% lead success rate (according to own data). Agents support omnichannel interaction (via phone, SMS, email, web chat, Slack, and Instagram). They can also simulate keyboard and mouse actions.
newo.ai creates AI-based digital employees that automate customer communications. The newo's platform allows businesses to create intelligent AI agents in 3 minutes based on automated analysis of the company's website. They can then be further customized in no-code or code-mode. Its key differentiator from competitors is its reliability and ability to address the hallucinations of language models. The system is built with processing of over 5,000 edge cases across 7 industries, ensuring stable agent performance and a 99.6% lead success rate (according to own data). Agents support omnichannel interaction (via phone, SMS, email, web chat, Slack, and Instagram). They can also simulate keyboard and mouse actions.
27
Country: Russia | Funding: $4.6M
Nanosemantics has developed a natural language human-computer dialogue interfaces. The startup’s technology powers both the customer service chatbots and realistic humanoid robots as well. Their key product is a natural language dialogue system and it can be used on all platforms – web, mobile and API.
Nanosemantics has developed a natural language human-computer dialogue interfaces. The startup’s technology powers both the customer service chatbots and realistic humanoid robots as well. Their key product is a natural language dialogue system and it can be used on all platforms – web, mobile and API.
28
Country: USA | Funding: $3.7M
Reply.ai is an enterprise platform does more than provide an enterprise solution to chatbot creation and management. It uses AI to help bots learn from conversations over time while also providing them with the “smarts” to let customer service know a more personal, “human” touch is needed. Acquired by Kustomer
Reply.ai is an enterprise platform does more than provide an enterprise solution to chatbot creation and management. It uses AI to help bots learn from conversations over time while also providing them with the “smarts” to let customer service know a more personal, “human” touch is needed. Acquired by Kustomer
29
Country: France | Funding: €2.8M
The QA Company is an AI platform that boosts productivity by optimizing knowledge management and supporting decision-making.
The QA Company is an AI platform that boosts productivity by optimizing knowledge management and supporting decision-making.
30
Country: Germany | Funding: €2.7M
Jobpal build custom chatbots that facilitate the engagement between companies and candidates.
Jobpal build custom chatbots that facilitate the engagement between companies and candidates.
32
Country: UAE | Funding: $1M
Cleverbots - is an IT-company specialized in AI-based solution for business: machine learning, neural networks & chat-bots.
Cleverbots - is an IT-company specialized in AI-based solution for business: machine learning, neural networks & chat-bots.
33
Country: USA
Floatbot is a SaaS-based Conversational AI platform that helps in building no-code unified Chatbots and Voicebots.
Floatbot is a SaaS-based Conversational AI platform that helps in building no-code unified Chatbots and Voicebots.
34
Country: India
WotNot is a chatbot platform to help businesses generate more leads, scale their support, and what not.
WotNot is a chatbot platform to help businesses generate more leads, scale their support, and what not.
36
Country: UK
Just AI has developed its own NLU technology with a focus on Conversational Artificial Intelligence. Having designed a unique full-stack conversational AI portfolio, Just AI is catering to the needs of all kinds of audiences. With years of experience and projects behind the company, Just AI is keen to share our best practices and expertise with a global community.
Just AI has developed its own NLU technology with a focus on Conversational Artificial Intelligence. Having designed a unique full-stack conversational AI portfolio, Just AI is catering to the needs of all kinds of audiences. With years of experience and projects behind the company, Just AI is keen to share our best practices and expertise with a global community.
37
Country: USA
Chatsimple AI Chatbot is designed to capture leads by helping visitors with their questions using the power of AI. Our AI Chatbot is best for helping answer questions, capturing leads, and setting up meetings seamlessly.
Chatsimple AI Chatbot is designed to capture leads by helping visitors with their questions using the power of AI. Our AI Chatbot is best for helping answer questions, capturing leads, and setting up meetings seamlessly.
38
Country: USA
Intellectyx is offering cutting-edge AI solutions and services. We specialize in generative AI, data management, digital transformation, and business intelligence, helping businesses achieve remarkable efficiency and innovation. Partner with Intellectyx to stay ahead with state-of-the-art technology and expertise.
Intellectyx is offering cutting-edge AI solutions and services. We specialize in generative AI, data management, digital transformation, and business intelligence, helping businesses achieve remarkable efficiency and innovation. Partner with Intellectyx to stay ahead with state-of-the-art technology and expertise.
