Parloa
Updated: January 16, 2026
Founders: Stefan Ostwald, Malte Kosub
Country: Germany | Funding: $562M (+)
Founded: 2018
Website: https://parloa.com
Parloa is developing AI agents that automate customer service work previously handled by human representatives and help desk staff. They can handle millions of customer conversations across use cases, languages and regions and stay consistent and compliant. Parloa's platform enables tools to manage agents in the long run: natural language briefings, integrated testing, real-time monitoring and continuous improvement based on what customers actually say and do. Parloa’s AI agents are already answering calls for large enterprise customers, which include Allianz, Booking.com, HealthEquity, SAP, Sedgwick, and Swiss Life
Founded: 2018
Website: https://parloa.com
Parloa is developing AI agents that automate customer service work previously handled by human representatives and help desk staff. They can handle millions of customer conversations across use cases, languages and regions and stay consistent and compliant. Parloa's platform enables tools to manage agents in the long run: natural language briefings, integrated testing, real-time monitoring and continuous improvement based on what customers actually say and do. Parloa’s AI agents are already answering calls for large enterprise customers, which include Allianz, Booking.com, HealthEquity, SAP, Sedgwick, and Swiss Life
