7 books on AI for Sales [PDF]
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These books explore various scenarios for using AI to boost sales, from data analysis to automated customer interactions.
Sales department is traditionally one of the most expensive in a company, so the opportunity to cut costs is at least attractive. For example CRM form integrated with the website collects customer data and automatically adds it to the database. AI can AI is an attentive detective within the CRM that checks this data. It combines duplicates, finds errors in questionnaires and evaluates a person's emotions in the message. It independently predicts the positive or negative outcome of a deal and rejects unpromising leads. A manager can ask the AI to classify customer inquiries, identify the secret to the success of the largest deals and create a cross-selling matrix.
Neural networks help sales department communicate with both cold and warm contacts. If, say, ChatGPT is integrated into a chat on the website, it will automatically communicate with customers, saving employees' time. Robots can also launch email campaigns when triggered. This is also beneficial, because the sooner managers start working with a client, the less likely they will go away. AI can build sales funnels for different audiences, products and scenarios. If you share website visitor data with the system, it will provide recommendations for different stages of the funnel.
Thus sales automation frees the team from routine tasks and allows them to focus on personalized customer service.
1. Outthink. Outsell. Outlast.: The AI Way to Win in Business
2025 by Dr Zam
Overall, I liked the style of this book - something similar to Tom Peters. It has a chapter on the use of AI in sales (meaning regular sales, not e-commerce). In short, AI is used in two main ways: chatbots and sales-percon assistance. Chatbots on a website or in messengers can already quite efficiently answer client's questions about a product or service, inject into the dialogue mentions of the advantages that a product/service has specifically for a given client, accept an order. Also, there are already similar solutions for voice portals / call centers. Regarding AI assistants for salespeople - they automate many routine operations - such as entering client data into a CRM system, scoring / prioritizing clients, live prompts to salesperson during phone conversation, generating reports. Obviously, the future lies in the joint work of AI and human, since AI still makes mistakes and a specialist is needed who will control it and switch communication with the client to himself in certain situations.
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2. Unleashing the Power of AI for Proposals: Revolutionizing Your Workflow with Artificial Intelligence
2023 by NiKole Maxwell
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3. AI-Powered Chatbots: Enhancing Customer Service and Sales
2021 by Mayfair Digital Agency
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4. Adoption and Implementation of AI in Customer Relationship Management
2021 by Singh, Surabhi
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5. Lean AI: How Innovative Startups Use Artificial Intelligence to Grow
2020 by Lomit Patel
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6. Sales in The Age of Intelligent Web
2020 by Maria Johnsen
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7. AI in Marketing, Sales and Service: How Marketers without a Data Science Degree can use AI, Big Data and Bots
2018 by Peter Gentsch
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How to download PDF:
1. Install Gooreader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
Sales department is traditionally one of the most expensive in a company, so the opportunity to cut costs is at least attractive. For example CRM form integrated with the website collects customer data and automatically adds it to the database. AI can AI is an attentive detective within the CRM that checks this data. It combines duplicates, finds errors in questionnaires and evaluates a person's emotions in the message. It independently predicts the positive or negative outcome of a deal and rejects unpromising leads. A manager can ask the AI to classify customer inquiries, identify the secret to the success of the largest deals and create a cross-selling matrix.
Neural networks help sales department communicate with both cold and warm contacts. If, say, ChatGPT is integrated into a chat on the website, it will automatically communicate with customers, saving employees' time. Robots can also launch email campaigns when triggered. This is also beneficial, because the sooner managers start working with a client, the less likely they will go away. AI can build sales funnels for different audiences, products and scenarios. If you share website visitor data with the system, it will provide recommendations for different stages of the funnel.
Thus sales automation frees the team from routine tasks and allows them to focus on personalized customer service.
1. Outthink. Outsell. Outlast.: The AI Way to Win in Business
2025 by Dr Zam
Overall, I liked the style of this book - something similar to Tom Peters. It has a chapter on the use of AI in sales (meaning regular sales, not e-commerce). In short, AI is used in two main ways: chatbots and sales-percon assistance. Chatbots on a website or in messengers can already quite efficiently answer client's questions about a product or service, inject into the dialogue mentions of the advantages that a product/service has specifically for a given client, accept an order. Also, there are already similar solutions for voice portals / call centers. Regarding AI assistants for salespeople - they automate many routine operations - such as entering client data into a CRM system, scoring / prioritizing clients, live prompts to salesperson during phone conversation, generating reports. Obviously, the future lies in the joint work of AI and human, since AI still makes mistakes and a specialist is needed who will control it and switch communication with the client to himself in certain situations.
Download PDF
2. Unleashing the Power of AI for Proposals: Revolutionizing Your Workflow with Artificial Intelligence
2023 by NiKole Maxwell
Download PDF
3. AI-Powered Chatbots: Enhancing Customer Service and Sales
2021 by Mayfair Digital Agency
Download PDF
4. Adoption and Implementation of AI in Customer Relationship Management
2021 by Singh, Surabhi
Download PDF
5. Lean AI: How Innovative Startups Use Artificial Intelligence to Grow
2020 by Lomit Patel
Download PDF
6. Sales in The Age of Intelligent Web
2020 by Maria Johnsen
Download PDF
7. AI in Marketing, Sales and Service: How Marketers without a Data Science Degree can use AI, Big Data and Bots
2018 by Peter Gentsch
Download PDF
How to download PDF:
1. Install Gooreader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
